Technical Service Desk professional with experience in remote and desktop support, Active Directory (AD), Microsoft 365/O365, and ticketing tools. Experienced in troubleshooting hardware, software, application, network, and user access issues. Skilled in handling incidents and service requests, password resets, account management, remote troubleshooting, SLA-based ticket resolution, and escalation of complex issues.
Robust customer service and communication skills with a focus on timely and effective issue resolution.
Preferred candidate profile
📌 Hiring For Technical ServiceDesk!! (Mumbai)
🏢 Team Computers
📍 Mumbai
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