– F&B; Services GSA

Department: Food & Beverage (F&B;)

Designation: Guest Service Associate (GSA)

Key Responsibilities

- Welcome and greet guests in a warm and qualified manner.
- Set up tables, restaurant areas, and service stations before operations.
- Take food and beverage orders accurately and communicate them to the kitchen/bar.
- Serve food and beverages according to hotel service standards.
- Ensure timely and proper clearing of tables.
- Maintain cleanliness and hygiene of the restaurant and service areas.
- Assist guests with menu information and respond to their requests politely.
- Check guest satisfaction during service and report complaints to the supervisor.
- Follow proper billing and payment procedures when required.
- Refill water, beverages, and other items as required.
- Assist in buffet setup, replenishment, and clearing.
- Maintain proper handling and storage of crockery, cutlery, glassware, and service equipment.
- Follow food safety, hygiene, and hotel SOPs at all times.
- Coordinate with the kitchen, stewarding,



housekeeping, and front office when required.
- Assist in banquet functions, meetings, and special events.
- Support opening and closing duties of the restaurant.
- Maintain a professional appearance and wear the prescribed uniform.
- Follow hotel rules, discipline, safety procedures, and grooming standards.
- Perform any other duties assigned by the F&B; Supervisor or Manager.

Required Skills & Qualifications

- Hotel management qualification is an advantage.
- Good communication and interpersonal skills.
- Basic knowledge of food and beverage service.
- Customer-service-oriented attitude.
- Ability to work under pressure and in shifts.
- Good grooming and personal hygiene.
- Teamwork and positive attitude.
- Previous hotel/F&B; experience is mandatory

How to apply

Please share cv [email protected]

Contract (phone hidden)

📌 Guest Services Associate (India)
🏢 Mohali
📍 India