27 Aug
|
Sanvi business solutions
|
Tamil Nadu
27 Aug
Sanvi business solutions
Tamil Nadu
Front Desk Receptionist -
Location: Perungudi, Chennai
Role Overview
We are looking for a friendly, professional, and approachable Front Desk Receptionist to be the first point of contact at our company. The role involves managing the reception area, responding to enquiries, assisting walk-in candidates and visitors, and ensuring a smooth and welcoming experience for everyone visiting the company.
Key Responsibilities
- Front Desk Management: Manage the reception desk and ensure a welcoming and professional experience for all visitors.
- Enquiry Handling: Answer phone calls, WhatsApp messages, emails, and general enquiries and provide accurate information about our programs, services, and processes.
- Walk-in Candidate Support: Welcome walk-in candidates, understand their requirements, provide relevant information, and guide them to the appropriate team or person.
- Candidate Assistance: Help candidates with basic queries regarding courses, admissions, schedules, payments, documentation, and other company processes.
- Visitor Management: Receive and assist parents, students, vendors, partners, and other visitors and coordinate with the relevant internal teams.
- Lead & Enquiry Tracking: Record enquiries and walk-ins, maintain accurate details, and ensure that relevant leads are properly handed over to the concerned team.
- Appointment & Meeting Coordination: Manage appointments, visitor schedules,
and coordinate meetings with internal team members.
- Communication & Follow-ups: Follow up on pending enquiries when required and ensure that candidates receive timely responses.
- Front Office Documentation: Maintain visitor logs, enquiry records, candidate information, and other front-desk documentation.
- General Office Support: Assist the administration and operations team with basic coordination and day-to-day office requirements.
Ideal Candidate
- Friendly, approachable, and professional personality
- Excellent verbal communication and interpersonal skills
- Comfortable speaking with students, parents, candidates, and visitors
- Good Tamil and English communication skills; additional languages are a plus
- Patient and capable of handling multiple enquiries at the same time
- Basic knowledge of Google Sheets/Excel, WhatsApp, email, and other office tools
- Positive follow-up and organizational skills
- Presentable and professional at the workplace
- Prior experience in reception, customer support, front office, admissions, or similar roles is preferred
Role Nature
Department: Front Office & Administration
Experience: 0–2 years
Employment Type: Full-time
Salary: Rs. 20,000 - Rs. 25,000 per month
Work Location: Perungudi, Chennai.
Immediate joiners are preferred.
For more details contact us at (phone hidden)/(phone hidden).
📌 Front Desk Receptionist - Perungudi - Immediate Joiners (Tamil Nadu)
🏢 Sanvi business solutions
📍 Tamil Nadu