PRIMARY JOB RESPONSIBILITIES

You will serve as the first point of contact for visitors and clients, providing exceptional customer service and support. This role is crucial in maintaining a welcoming and qualified atmosphere while managing various administrative tasks.

- Greet and welcome visitors, clients and employees in a friendly and professional manner.
- Manage incoming calls, directing them to the appropriate departments/officials, and taking messages when necessary.
- Maintain an organized reception area and ensure it is always presentable.
- Managing Meeting rooms effectively - Upkeep, maintenance and booking of meeting rooms.
- Handle incoming and outgoing mail, packages and deliveries.
- Address and resolve any visitor or client concerns in a timely manner.




- Monitor visitor access and maintain security protocols.
- Assist with administrative tasks such as filing, photocopying and data entry.
- Assist employees to coordinate with the travel desk for their travel requirements.

Position reporting to (Designation / Level): Head - Administration

QUALIFICATIONS REQUIRED

- Bachelors degree in Business Administration, Hospitality Management, or a related field.

EXPERIENCE REQUIRED (Minimum to Maximum) 5+ years of experience in a front desk or customer service role.

📌 Front Desk Executive - Fort (Mumbai)
🏢 AstaGuru
📍 Mumbai