The role involves handling loan EMI collections through field visits, following up with customers for pending payments, and maintaining accurate collection records. The candidate should be comfortable with fieldwork and have prior loan collection experience.
Key Responsibilities:
- Visit customers for EMI / overdue payment collection
- Follow up with clients for pending dues through field visits & calls
- Maintain collection reports and update payment status in the system
- Build and maintain good customer relationships to ensure timely payments
- Coordinate with the finance team
Requirements:
- Minimum 1–2 years of experience in Loan / Credit Card / NBFC collections
- Solid communication and negotiation skills
- Basic knowledge of MS Excel and documentation
- Willingness for field collection work is mandatory