Head – Factory HR &

- HR Excellence

Detailed KPI Specifications

1. Factory HR Governance, HR Audit &

- SOP Compliance (22%)

- Lead monthly and quarterly HR audits across Noida, Kolkata and Jammu.

- Audit recruitment, employee files, attendance, payroll, contractor compliance, PMS, LMS, training, statutory records and SOP adherence.

- Develop and deploy HR SOPs and ensure 95%+ compliance.

- Ensure attendance module, LMS and HRMS are functioning without process gaps.

- Track audit observations, CAPA and repeat findings until closure.

2.

Performance

Management, KPI Governance &

- Incentive Administration (18%)

- Develop KRAs/KPIs for all HODs and managers.

- Conduct monthly HOD KPI reviews.

- Validate KPI evidence before incentive calculation.

- Run quarterly reviews, mid-year and annual PMS.

- Ensure incentive payout is linked only to verified KPI achievement and audit compliance.

3.

Factory Manpower

Planning &

- Talent Acquisition (10%)

- Annual manpower budgeting and manpower norms.

- Leadership, staff and workmen hiring.

- Agency management and quality of hire.

- Joining, induction and probation governance.

- Succession pipeline for critical vacancies.

4.

Labour

Administration, Statutory Compliance &

- Contractor Management (2%)

- Ensure labour law compliance, contractor documentation, PF/ESI, wage compliance and statutory inspection readiness.

- Support resolution of labour and contractor issues.

5.

Skill

Matrix, Multi-Skilling &

- Second-Line Development (10%)

- Develop position-wise skill matrix.

- Assess all employees against competency levels.

- Build multi-skilling plans.

- Identify successors for all critical roles.





- Track second-line readiness quarterly.

6.

Training

Academy, LMS &

- Capability Development (8%)

- Annual Training Need Analysis.

- Annual and monthly training calendar.

- Mandatory GMP, safety, behavioural and technical training.

- LMS governance, certification and effectiveness review.

- Develop internal trainers and supervisors.

7. Factory HR Operations (6%)

- Attendance, leave, payroll inputs, overtime, confirmations, transfers, exits and employee lifecycle.

- Ensure manpower availability and HR service delivery.

8. DMS, MOS &

- HR Excellence Implementation (4%)

- Work with Operations Head to deploy DMS, MOS, Tier meetings, Leader Standard Work and HR Excellence systems.

- Audit adherence and action closure.

9.

Employee

Engagement, Welfare &

- Culture (8%)

- Recognition programs, townhalls, welfare initiatives, grievance handling, retention initiatives, suggestion schemes, communication calendar and employee satisfaction tracking.

10. HR MIS, Analytics &

- Three-Plant Governance (12%)

- Publish monthly dashboards for manpower, attrition, absenteeism, overtime, recruitment, PMS, incentives, HR audit, training, LMS, skill matrix and second-line readiness.

- Benchmark three plants and present governance review to Director.

- Maintain weekly action tracker and monthly governance pack.

- Monitor HR metrics and drive continuous improvement through analytics.

Success Measures

- HR Audit Score 95%

- 100% Monthly HOD KPI Reviews

- 100% Skill Matrix Coverage

- 100% Annual Training Calendar Deployment

- 100% Attendance &
- LMS Governance

- 100% Critical Role Second-Line Identification

- Monthly Three-Plant HR Governance Review

📌 Factory HR Head-Greater Noida (Jammu)
🏢 Sunshine Workforce Solutions
📍 Jammu