Role Overview

We are looking for a highly structured and execution-focused Executive Assistant (EA) to the COO to support operational governance, reporting, and cross-functional coordination across our India and UAE teams.

This role is not a traditional calendar-management EA. It is an operations-enabler role requiring strong analytical thinking, ownership mindset, and ability to drive follow-ups across multiple stakeholders (sales, delivery, finance, HR, and partners).

Experience: 1–4 Years

Eligibility: Only candidates with 1–4 years of relevant experience will be considered. Candidates with more than 4 years of experience will not be considered.

Key Responsibilities

- Reporting & Business Insights

Prepare weekly, monthly, and quarterly MIS reports across business units

Track key metrics

- Revenue vs targets
- Pipeline & conversion
- Collections & receivables
- Project delivery status

Work with tools like Odoo, Excel, Power BI to consolidate and present insights Identify gaps, inconsistencies, and highlight actionable insights to the COO
- Cross-Functional Coordination

Act as a central coordination layer between:
- Sales / ASL team
- Delivery teams
- Finance & collections
- HR & operations

Ensure closure of action items from internal reviews and leadership meetings Drive accountability across teams with structured follow-ups
- COO Office Management

Prepare meeting agendas,



MOMs (Minutes of Meeting), and action trackers

Support in business reviews, board-level summaries, and leadership decks

Maintain structured documentation for

- Key decisions
- Strategic initiatives
- Operational plans

- Process & Governance

Bring discipline in

- Reporting cadence
- CRM hygiene
- Data accuracy across systems

Assist in defining and tracking SOPs and operational workflows Support automation initiatives (reporting, dashboards, trackers)
- Special Projects

Work on strategic initiatives driven by COO office:
- New service launches
- Partner programs
- Internal process improvements

Conduct basic research, bench marking, and data analysis Required Skills & Qualifications

Experience in operations / business analyst / EA to leadership roles

Strong proficiency in

- Excel (mandatory – advanced level)
- PowerPoint (executive presentations)
- Any ERP/CRM (Odoo preferred, but not mandatory)
- High ownership and follow-through mindset
- Strong communication and stakeholder management skills
- Ability to handle ambiguity and multi-task in a fast-paced workplace

Preferred Background

Experience in IT services / SaaS / cloud / consulting companies

Exposure to MIS reporting, dashboards, or financial tracking

Prior experience supporting CXO-level stakeholders

📌 Executive Assistant to COO (Operations & Reporting) (Chennai)
🏢 ToCumulus
📍 Chennai