Executive Assistant

We are looking for a sharp, proactive and highly organised Executive Assistant to work directly with the Founder across multiple businesses and brands.

This is not a traditional secretarial role. The person will be closely involved in the Founder’s day-to-day activities, marketing, business coordination, customer experience and execution.

Key Responsibilities

Founder’s Office

- Manage and organise the Founder’s daily schedule, meetings and appointments
- Plan daily priorities and ensure important tasks are followed up
- Coordinate with internal teams, clients, partners and external stakeholders
- Track tasks delegated by the Founder and ensure timely completion
- Prepare updates, reports and information required by the Founder
- Maintain complete confidentiality regarding business and personal matters

Marketing & Brand Coordination
- Assist the Founder in planning marketing activities across multiple brands
- Coordinate with marketing, design, social media teams and agencies
- Follow up on campaigns, content, promotions and deliverables
- Assist with new launches, events and brand initiatives
- Research new marketing ideas, trends and opportunities

Sales & Business Development
- Make marketing, sales and business development calls
- Follow up with leads, prospects, clients and business partners
- Coordinate meetings and business discussions
- Maintain proper follow-up records and ensure opportunities are not missed

Customer Experience

- Connect with customers to understand their experience
- Conduct customer satisfaction and feedback calls




- Handle initial concerns and coordinate with relevant teams for resolution
- Follow up on complaints until closure
- Identify recurring customer issues and bring them to the Founder’s attention

Business Coordination

- Coordinate between different teams and businesses
- Track key projects, deadlines and pending actions
- Identify delays and ensure timely follow-ups
- Help convert the Founder’s ideas and decisions into execution
- Keep the Founder updated on important developments

What We’re Looking For

- Excellent communication and interpersonal skills
- Robust organisational and follow-up abilities
- Confident speaking with customers, clients and business partners
- Valuable understanding of marketing and social media
- Proactive and solution-oriented mindset
- Ability to multitask and manage changing priorities
- Positive knowledge of Google Workspace, MS Office and basic CRM tools
- Professional, trustworthy and discreet
- Ability to work independently and take ownership The Right Person

We are looking for someone who doesn't simply wait for instructions.

If the Founder gives you something to do, you own it until it gets done.

You should be someone who can anticipate requirements, follow up relentlessly, solve problems and ensure that important things never fall through the cracks.

This is an prospect to work directly with the Founder and gain hands-on exposure to entrepreneurship, marketing, business development, customer experience and operations across multiple businesses.

Location: Kolkata

Employment Type: Full-time

Reporting To: Founder

📌 Executive Assistant (Kolkata)
🏢 Krystal School of Excellence
📍 Kolkata