- Lead Management - Generate prospects from showroom walk-in, telephone enquiries.
- Enquiries are to be entered in the tab with complete details of the customer.
- Demonstrating the Scooter.
- Carry out Test rides and convert to final sale.
- Addressing customer queries related to Scooter specifications, Delivery time, Scooter Pricing, Finance options, etc.
- Closing and Followup.
Requirements
KPIs :-
- Percentage of TR completion from scheduled TR
- Percentage of Sales conversion from Completed TR
- Process adherence, No deviation from the Processes or SOPs
- Good at giving Customer Experience and No Negative Feedback from Customer
- CX rating
Qualifications, Experience &
Skills Sales Expertise in EV 2Wheeler Sales - worked in 2W or 4W Dealership, Retail, Insurance, Finance & Banking preferred.