We are on a mission of empowering lives around the world through education and with the purpose of making every step seamless for international students dreaming about studying in Australia. /n We are hiring Education Counsellors and Senior Counsellors for our Pune Branch. /n Position Purpose /n The Education Counsellor helps international students to find a solution together by selecting the right course and institute that suits students' profile, budget & limitations to ensure they reach their desired goal. /n Driving the achievement of customer service, satisfaction, retention, and customer success. /n Benefits /n /n
- Attractive Annual Remuneration package
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- Uncapped Incentives
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- Experience of working in a diverse culture
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- Unlimited opportunity to grow with the organization
/n /n Key Duties & Responsibilities /n /n
- Provide information, advice, and processing of applications for international students seeking placement in Australian education institutions.
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- Design a tailored and effective study plan according to student's individual situation.
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- Follow up potential students and maximize the conversion of students submitting applications and finalizing enrolments.
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- Instruct students to prepare and complete documents for university or visa applications.
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- Liaison between students, parents, and education providers.
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- Promote other products and services offered by STUDYNET, e.g. Visa services, OSHC & OVHC & Professional Year.
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- Maintain after sale service engagement to increase retention of students.
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- Create and maintain accurate client information in the company's CRM system.
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- Other relevant student service duties.
/n /n Skills and Experience /n /n
- Excellent sales track record, working within a high sales KPI & incentive driven workplace.
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- Vocational or tertiary qualification (Certificate IV and higher desirable).
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- Have excellent customer service and communication skills.
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- Work proactively, have a sense of responsibility, and be able to withstand greater work pressures.
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- Understanding of the Immigration system/visa pathways.
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- Fluency in English.
/n /n Experience /n /n
- Education Counselling: 1–2 years for Jr/Counsellor
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- 3–4 years for Sr. Counsellor
/n /n Work Authorization /n /n
- Must be eligible to work in the advertised country.
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📌 EDUCATION COUNSELLOR / SR COUNSELLOR (Pune, India)
🏢 StudyNet
📍 Pune
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