Technical CRM Qualified (Project Handover, Snagging, DE snagging, Residential project)

Roles and Responsibility

- Manage and coordinate project handovers, ensuring timely completion and quality standards.
- Conduct thorough site inspections to identify and resolve issues related to snagging and defects.
- Develop and implement effective strategies to improve the overall quality of residential projects.
- Collaborate with cross-functional teams to ensure seamless project execution and delivery.
- Analyze data and reports to identify trends and areas for improvement in technical CRM processes.
- Provide exceptional customer service, responding to queries and resolving concerns promptly.

Job Requirements

- Strong knowledge of technical CRM principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment with multiple priorities.
- Strong analytical and problem-solving skills.
- Experience working on residential projects with a focus on quality and attention to detail.
- Familiarity with industry-standard software and tools used in technical CRM.

📌 Dy Manager-Customer Care Services (India)
🏢 Brigade Group
📍 India