About the Role A reputed Noida and Gurgaon-based BPO is hiring Customer Care Executives for its Domestic Customer Care and Voice Process. This is an excellent opportunity for candidates looking to build a strong career in customer service with a well-established organization. If you're looking for a domestic customer care job in Noida or a domestic customer care job in Gurgaon, this is a strong opening for candidates with excellent Hindi and English communication skills.
Key Responsibilities
- Handle inbound and outbound customer calls for domestic clients
- Resolve customer queries, complaints, and requests professionally and on time
- Provide accurate information about products and services
- Maintain a high level of customer satisfaction on every interaction
- Document call details and update records in the system
- Follow process guidelines and quality standards
- Escalate unresolved issues to the relevant team when required
Candidate Requirements
- Excellent English communication skills, both spoken and written
- Willingness to work in a voice process and rotational shifts
- Positive listening skills and a customer-first attitude
- Ability to handle pressure and resolve issues calmly
- Basic computer knowledge and typing skills
Who Should Not Apply
- Candidates with average communication skills
- Candidates based outside Delhi NCR
- Freshers
Apply Now Call Isha – (phone hidden)
📌 Domestic Customer Care Jobs In Gurgaon & Noida (Gurugram)
🏢 SMART VISION CONSULTANCY SERVICES
📍 Gurugram
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