Role & responsibilities

Risk Analytics & Reporting

- Develop and maintain dashboards to monitor KRIs such as inventory accuracy, shrinkage, fraud

trends, and control breaches.
- Analyze transactional and operational data to uncover patterns indicating potential loss, inefficiency, or

compliance issues.
- Automate recurring reports and exception alerts using Excel, SQL, Power BI, Tableau, etc.
- Provide data-driven insights for internal audits and investigations.
- Deep-dive into anomalies (e.g., repeated cancellations, COD refunds, complaints, LMD flags).
- Assist auditors by identifying samples based on risk or suspicious activity.

Fraud Detection & Loss Prevention
- Build or enhance rule-based and ML-driven risk models in coordination with Tech and BI teams.
- Track fraud metrics such as payment misuse, return abuse, fake orders, and share weekly updates

with LP teams.
- Identify and address control gaps through exception analysis and trend monitoring.
- Support incident investigations by supplying documentation and insights.

Compliance & Documentation
- Create and maintain process maps, SOPs, and control documentation ensuring completeness and

audit readiness.
- Collaborate with process owners and Ops/Product teams during process design or revisions.
- Maintain a centralized log of process changes with version history, ownership, implementation date,

and rationale.
- Ensure traceability for all changes affecting audits, controls, or LP risks.
- Align documentation with internal policies, FSSAI norms, data privacy regulations, and financial

controls.
- Draft, review, and update internal control policies and compliance checklists.
- Track compliance across units, flag deviations, and generate compliance dashboards and reports.
- Notify internal teams of regulatory or process/documentation changes (e.g., FSSAI, e-comm laws,

taxation).




- Serve as the central coordination point during audits with all documents ready and up to date.

Process Audits & Control Effectiveness
- Conduct routine and surprise audits at stores, warehouses, and operational units.
- Test the effectiveness of internal controls across critical areas like inventory, cash, billing, and logistics.
- Highlight observations, root causes, and corrective actions through structured audit reports.
- Monitor the implementation of audit recommendations and ensure timely closure.
- Analyze audit data and trends to identify loss-prone areas like shrinkage, pilferage, or billing fraud.
- Collaborate with Ops teams to improve SOP adherence and control procedures.
- Support development of loss prevention policies and awareness initiatives.

Preferred candidate profile Bachelors/Postgraduate degree in Commerce, Business, Engineering,Analytics or related.

- 5–10 years in Audit, Data Analytics, Compliance, or Risk Management, preferably in Retail, FMCG, or

E-commerce environments.
- Proficient in exploring, cleaning, and interpreting large datasets to detect trends, anomalies, and risks.
- Solid command over SQL, Excel, and BI tools such as Power BI, Tableau, or Looker for dashboards,

reconciliations, and reporting.
- Working knowledge of internal controls, audit trail requirements, and risk-based audit frameworks.
- Solid grasp of end-to-end business processes (order to delivery, returns, vendor billing, etc.).
- Skilled in creating audit reports, case summaries, SOPs, and control documentation with clear

evidence.
- Comfortable working with Ops, Finance, Tech, and Business teams to drive data-backed decisions.
- Strong investigative mindset to identify root causes and recommend process improvements.
- High attention to detail, independent working ability, and strong stakeholder communication.

📌 Data Analyst (Process Audit & Compliance) (Bengaluru)
🏢 BigBasket
📍 Bengaluru