We are looking for confident and motivated International Voice Process Executives to join our USA-based customer calling process. The selected candidates will communicate with customers in the USA, understand their requirements, provide relevant information, and maintain professional communication throughout the call.
Key Responsibilities
- Handle inbound/outbound calls with USA customers.
- Communicate clearly and professionally in English.
- Understand customer requirements and provide appropriate information.
- Follow the company-provided calling script and process guidelines.
- Maintain a friendly, confident, and professional tone.
- Record call details and update customer information accurately.
- Achieve daily and monthly performance targets.
- Follow company policies, quality standards, and attendance requirements.
Requirements
- Good spoken English and communication skills.
- Comfortable speaking with international customers.
- Good listening and interpersonal skills.
- Basic computer knowledge.
- Willingness to work in the USA night shift.
- Freshers and experienced candidates can apply.
- Candidates with international voice process experience will be preferred.
What We Offer
- Structured training for selected candidates.
- Opportunity to develop international voice process experience.
- Performance-based growth opportunities.
- Supportive work setting.
- Career growth opportunities based on performance.
Who Can Apply? Freshers and experienced candidates with good English communication skills who are interested in working in an international voice process are welcome to apply.
Contact Details
HR Contact: Nilofar Nisha
Phone: (phone hidden)
Interested candidates can contact HR for further details.
Pay: ₹13,000.00 - ₹20,000.00 per month
Work Location: In person
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