Chinqooper (www.chinqooper.com) is our pet clothing brand, delivering fun, functional fashion for furry companions.
Customer Support Executive –
- Handle customer queries via WhatsApp, phone, email, and website chat.
- Assist with order updates, tracking, exchange, and return requests.
- Guide customers with size selection, product details, and customisation options.
- Coordinate with the production and dispatch team to resolve customer issues quickly.
- Maintain polite, skilled, and friendly communication at all times.
- Record and update customer data, complaints, and resolutions properly.
- Must know basic English and Tamil; prior fashion/e-commerce experience is a plus.