Customer Rel‍ationship Execu‍tive (CRE)

Freshers can also apply

Experience: 0–3 Years

Location: Ekkatuthangal, Chennai

Joining: Immediate Joiner Preferred

Salary:‌ Based on Experience

Key Responsibilities

- Handle customer queries through calls, WhatsApp, email, and other channels.
- Maintain strong relationships with existing and potential customers.
- Follow up with customers regarding enquiries, services, and requirements.
- Resolve customer complaints and ensure timely solutions.
- Maintain customer records and update CRM/database regularly.
- Coordinate with​ internal teams to ensure smooth customer service.
- Follow up on leads and support sales conversion.
- Prepare daily/weekly customer follow-up reports.

Required Skills

- Excellent communication and interpersonal skills.
- Positive customer-handling and problem-solving abilities.
- Basic knowledge of M⁠S Office and CRM tools.
- Positive attitude and strong follow-up skills.
- Tamil & English communication required.

📌 Customer Relationship Executive (Chennai)
🏢 GEONEX Global Services
📍 Chennai