About the Company /n We are hiring Customer Support Associates for an International Voice Process at our Pune location. /n About the Role /n The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a quick-paced BPO environment. /n Responsibilities /n /n

- Handle customer calls for international clients professionally and efficiently

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- Understand customer issues and provide accurate resolutions

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- Maintain high standards of communication and customer satisfaction

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- Adhere to process guidelines and quality parameters

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- Document customer interactions appropriately

/n /n Qualifications /n /n

- Undergraduate/Graduate freshers are eligible to apply

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- Graduates with experience in International Voice / BPO domain are also welcome

/n /n Required Skills /n /n

- Excellent verbal communication skills in English

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- Customer-focused mindset and problem-solving ability

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- Experience in International Voice / BPO domain

/n /n Pay range and compensation package /n 5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements) /n Equal Opportunity Statement /n Interested candidates can share their cv's on WhatsApp /n Contact Person: HR Smrati Chouhan /n Contact Details: (phone hidden)

📌 Customer Care Executive (Pune)
🏢 WNS
📍 Pune