ScrumAD Private Limited is hiring for CRM Application Support Specialist – Technical/Product Support in Islamabad Dha Phase-Ii.

What you will do

- Troubleshoot CRM, workflow, campaign, lead-generation, messaging, and automation issues.
- Investigate problems, reproduce issues, and identify root causes.
- Guide clients through technical and product-level solutions.
- Clearly explain technical solutions to non-technical users.
- Document issues, troubleshooting steps, resolutions, and known problems.
- Escalate complex issues to technical/product teams with complete details.

What you need
- 1–3+ years of experience in CRM, SaaS, application, product, or technical support.
- Hands-on experience with CRM or business applications.
- Strong troubleshooting, problem-solving,



and root-cause analysis skills.
- Good understanding of leads, contacts, campaigns, workflows, automation, outreach, and data management.
- Understanding of email/messaging and deliverability is a robust advantage.

Role details
- Location: Islamabad Dha Phase-Ii
- Job type: Full-time, On-Site, Night Shift
- Pay: Rs 60,000 - Rs 100,000 a month

How to apply
- Send your updated CV via WhatsApp to 0331-9867842.

About ScrumAD Private Limited ScrumAD develops CRM systems, business software, web and mobile applications, SMS marketing tools, and automation products.

📌 CRM Application Support Specialist – Technical/Product Support (Amritsar)
🏢 DHA Phase II Islamabad
📍 Amritsar