: COMMUNITY MANAGER -UPES /n Location – UPES Dehradun /n About the Role /n UPES is looking for a passionate and execution-driven Community Manager to lead the University's flagship student leadership and advocacy program. This role will be responsible for building, nurturing, and scaling a high-performing community of 200+ student ambassadors. /n The ideal candidate is equal parts community builder, project manager, and content strategist, with the ability to inspire students while driving measurable business outcomes. /n Key Responsibilities : /n Community Management /n /n

- Build, onboard, and manage a community of 200–300 student ambassadors across all 7 schools.

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- Foster high engagement through regular communication, mentorship, recognition programs, and community initiatives.

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- Plan and execute training sessions on brand advocacy, storytelling, content creation, and digital engagement.

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- Build a culture of ownership, collaboration, and healthy competition within the ambassador community.

/n /n Program Execution /n /n

- Drive flawless execution of the program calendar, campaigns, events, challenges, and activations.

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- Coordinate with Admissions, Student Affairs, and Schools to ensure timely delivery of initiatives.

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- Ensure ambassadors actively represent UPES across campus events, social platforms, student communities, and admission cycles.

/n /n Content & Brand Advocacy /n /n

- Develop content briefs, campaign ideas, and storytelling frameworks for ambassadors.

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- Guide students in creating high-quality, platform content including Reels, Instagram Stories, campus diaries, testimonials, and event coverage.

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- Encourage authentic conversations across platforms such as Instagram, LinkedIn, Reddit, and student forums to strengthen the UPES brand.

/n /n Performance & Analytics /n /n

- Define success metrics and KPIs for the community, including:

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- Active ambassador participation

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- Content output and quality

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- Engagement rates

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- Campaign participation

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- Referral and lead generation

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- Brand advocacy and sentiment

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- Build dashboards to track performance and provide actionable insights.

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- Continuously optimise the program based on data and feedback.

/n /n Desired Skills & Competencies /n /n

- Exceptional execution and project management skills.

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- Strong ability to define, monitor, and improve performance metrics.

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- High inclination towards content creation, storytelling, and social media trends.

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- Excellent communication and stakeholder management skills.

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- Experience in building and managing large communities.

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- Solid organisational skills with the ability to manage multiple campaigns simultaneously.

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- Analytical mindset with proficiency in reporting and performance tracking.

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- Ability to motivate, mentor, and influence young student communities.

/n /n Preferred Experience /n /n

- At least 7+ years of experience in Community Management, Brand Marketing, Student Engagement, Creator Management, or Social Media.

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- Experience managing ambassador, creator, influencer, or campus engagement programs is highly preferred.

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- Prior experience in higher education, startups, consumer brands, or creator ecosystems is an advantage.

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📌 Community Manager (India)
🏢 GUS Global Services India
📍 India