- Managing Area Recovery Managers & Agency and supporting them in day-to-day BAU activity
- Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement.
- Field visit on Delinquent accounts both with Area Recovery Manager & individual
- Monitor and support the activities of the Area Recovery Managers by ensuring effectiveness on daily basis.
- Ensuring compliance in strict adherence by the Area Recovery Managers & Agency both in the Branch/Agency premises and in field.
- Timely training of Area Recovery Manager with respect to company standards and the decorum they need to adhere with the customers during their visits.
📌 Collection Analytics (Chennai)
🏢 Muthoot Fincorp
📍 Chennai
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