- Carry out Customer identification process through Video calls
- Perform due diligence checks & review KYC documents through Video calls.
- Conduct outbound calls to nudge Customers to resume and complete the onboarding process
Skills required
- Knowledge of KYC processes for Individuals/
Entities
- Need to be time-bound & ensure the requests are closed within stipulated timelines.
- Need to be able to accurately capture of call interactions
- To ensure customers are comfortable through the verification process to abide by RBI regulations
- Ensure all laid down systems and processes are followed as stipulated
Qualities/ Competency necessary
- Should have experience of handling V-CIP calls
- Must exhibit the highest standards of customer service
- Robust verbal & Written Communication skills
Ability to draft summary
- Proficiency in Microsoft excel.
📌 Central operation- VKYC (Mumbai)
🏢 Anlage Infotech
📍 Mumbai
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