ocation: [Bangalore]

Experience: 5–10 years

Employment Type: Full-time

Industry: IT Services, Outsourcing & Managed Services

About the RoleWe are looking for an experienced and highly driven Business Development Manager (BDM) to lead business development for our Global Capability Center (GCC), Managed Services, IT Resource Management, and Outsourcing solutions.

The role will focus on identifying and developing new business opportunities with enterprises, technology companies, and organizations looking to build or scale their technology teams, establish GCCs, or outsource IT and business operations.

The ideal candidate will have a strong understanding of IT services, staffing/resource management, outsourcing, managed services, and GCC models, with a proven ability to engage CXO-level stakeholders and convert opportunities into long-term client relationships.

Key ResponsibilitiesBusiness Development &

- Sales

- Develop and execute a business development strategy for GCC, Managed Services, IT Resource Management, and Outsourcing solutions.
- Identify, prospect, and develop relationships with enterprise clients, mid-market organizations, technology companies, and potential GCC customers.
- Generate new business through consultative selling, outbound prospecting, networking, referrals, partnerships, events, and industry relationships.
- Own the complete sales cycle from lead generation and qualification through proposal, negotiation, closure, and account handover.
- Build and maintain a healthy sales pipeline and consistently achieve revenue and business development targets.
- Develop account-specific propositions based on client technology, workforce, outsourcing, and operational requirements.

GCC Business Development
- Identify organizations evaluating GCC setup, expansion, transformation, or optimization.
- Position the company as a strategic partner for GCC advisory, setup, talent acquisition, resource management, technology operations, and managed services.
- Engage senior stakeholders including CIOs, CTOs, CHROs, CFOs, COOs, Heads of GCCs, and Procurement leaders.




- Develop relationships with companies exploring India as a technology and talent destination.
- Understand client requirements and coordinate internally to create customized GCC and delivery models.

Managed Services & • Resource Management
- Drive opportunities for managed IT services, dedicated teams, staff augmentation, resource management, and outsourced technology functions.
- Understand client workforce requirements and develop appropriate engagement models, including:
- Dedicated development teams
- Staff augmentation
- Managed teams
- IT outsourcing
- Technology operations
- Application development and maintenance
- Infrastructure and support services
- Business process outsourcing
- Work closely with delivery and recruitment teams to ensure proposed solutions are commercially viable and aligned with client expectations.

Client & • Account Management
- Build long-term strategic relationships with key clients and decision-makers.
- Identify opportunities for upselling, cross-selling, and account expansion.
- Conduct regular business reviews with strategic customers.
- Maintain strong customer engagement throughout the sales and delivery lifecycle.

Market Intelligence
- Track market trends across GCCs, IT outsourcing, managed services, staffing, technology services, and digital transformation.
- Monitor competitor offerings, pricing, engagement models, and market developments.
- Identify emerging sectors, geographies, and customer segments for business expansion.

Required Skills & • Experience
- 5–10 years of experience in B2B business development/sales within IT Services, Technology Consulting, Staffing, Outsourcing, Managed Services, or related industries.




- Proven track record of generating and closing enterprise B2B deals.
- Strong understanding of GCCs, IT outsourcing, resource management, staff augmentation, or managed services.
- Experience selling to CXO and senior business/technology stakeholders.
- Strong consultative and solution-selling capabilities.
- Excellent communication, presentation, negotiation, and relationship-management skills.
- Strong understanding of sales pipelines, CRM systems, forecasting, and sales processes.
- Ability to independently identify opportunities and build a territory/account strategy.
- Comfortable working with delivery, recruitment, technology, finance, and leadership teams to structure client solutions.

Preferred ExperienceCandidates with experience in any of the following will be preferred:
- GCC setup or GCC advisory
- IT staffing / technology recruitment
- Staff augmentation
- Managed services
- IT outsourcing
- BPO/KPO services
- Dedicated development centers
- Digital transformation services
- Technology consulting
- Enterprise technology sales
- Offshore/Nearshore delivery models

Key Performance Indicators
- New qualified opportunities generated
- Sales pipeline value
- Recent logos acquired
- Revenue and gross margin generated
- GCC opportunities developed
- Managed services/outsourcing contracts closed
- Client acquisition and conversion rate
- Account expansion and cross-sell revenue
- Average deal size and sales-cycle efficiency

What We Offer
- Opportunity to build and lead growth across the GCC, IT Services and Outsourcing ecosystem.
- Exposure to enterprise and CXO-level clients.
- Attractive performance-linked compensation.
- Opportunity to work with a growing technology and services organization.
- High ownership and entrepreneurial environment with significant scope to build the business.

Ideal Candidate: A consultative B2B sales professional who understands the intersection of technology, talent, outsourcing and GCCs, and can turn enterprise relationships into long-term strategic partnerships.

📌 Business Development Manager – GCC, Managed Services & Resource Management (Bengaluru)
🏢 SSGServ™
📍 Bengaluru