Eligibility : Freshers & Candidates below 1.5 Years of work Experience can apply
Key Responsibilities
Sales & Lead Conversion
- ● Handle direct guest inquiries via phone, email, chat, and social media.
- ● Convert inbound leads into confirmed bookings for Moustache properties.
- ● Upsell additional services such as activities, experiences, and upgrades.
- Customer Relationship Management
- ● Build solid relationships with repeat guests and travel communities.
- ● Ensure quick responses and personalized service for each guest.
- ● Maintain a high level of guest satisfaction and address feedback proactively.
Coordination & Reporting
- ● Coordinate with property and operations teams to confirm availability and bookings.
- ● Maintain and update the CRM with lead status, follow-ups, and closure reports.
- ● Support the marketing team with guest insights and promotional feedback.
Business Development
- ● Identify new sales opportunities and contribute ideas to improve conversions.
- ● Stay updated on market trends, competitor offerings, and travel behavior patterns.
Qualifications & Skills
- ● Graduate in any discipline (Hotel Management or Business preferred).
- ● Strong verbal and written communication skills.
- ● Proficiency in MS Office and CRM tools.
- ● Customer-focused, persuasive, and result-oriented.
- ● Passion for travel, hospitality, and guest experiences. Why Join Moustache?
- ● Be part of a vibrant, fast-growing hospitality brand loved by travelers across India.
- ● Opportunity to interact with a diverse customer base.
- ● Fast-paced, learning-driven work culture with growth potential.
- ● Young, creative, and supportive team environment.