Associate Director – Catalogue Operations | AI & Automation /n Opportunity to travel to and work with teams across the US, UK & Australia as the function scales. /n Build the next generation of Catalogue Operations at Amber /n At Amber, we're transforming how students find and book accommodation. With 4,000+ properties across 10+ countries, catalogue accuracy, pricing, availability and content directly impact customer experience, conversion and revenue. /n We're looking for an Associate Director – Catalogue Automation & Operations to build a high-scale, AI-first catalogue operation combining people, process, data and technology. /n What You'll Own /n /n

- Lead a 60+ member global Catalogue Operations team, including ~5 managers.

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- Own catalogue accuracy, content, inventory, pricing and availability across global markets.

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- Transform manual operations through AI, automation and intelligent workflows.

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- Leverage AI/LLMs, APIs, web scraping, data validation, reconciliation, anomaly detection and automated monitoring.

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- Partner with Product, Engineering and Data to take automation initiatives from concept to production.

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- Build an exception-based operating model, enabling automation to handle repetitive work while teams focus on complex cases.

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- Own productivity, SLAs, quality, capacity, cost and operational governance.

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- Build data-driven visibility into accuracy, productivity, automation coverage and manual effort reduction.

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- Drive continuous improvement and build a scalable operating model for Amber's global growth.

/n /n What We're Looking For /n /n





- 7–14 years of experience in Catalogue, Content, Inventory, Marketplace, Data or Operations.

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- Experience managing large, multi-layered teams.

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- Proven track record in operations transformation, automation and process redesign.

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- Strong experience partnering with Product, Engineering and Data teams.

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- Strong understanding of catalogue/inventory quality and operational excellence.

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- Exposure to AI/GenAI, APIs, data ingestion, web scraping or workflow automation is highly preferred.

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- Strong analytical, problem-solving and stakeholder management skills.

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- A builder mindset — someone who can turn complex, high-volume operations into scalable, measurable systems.

/n /n Ideal Background /n E-commerce | Marketplaces | D2C | Consumer Tech | Travel Tech | Food Tech | Quick Commerce | OTA /n Why This Role? /n This is an prospect to build, not just manage: /n /n

- Lead a 60+ member global function

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- Build an AI-first Catalogue Operations model

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- Operate across 10+ countries and 4,000+ properties

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- Directly influence customer experience, conversion and revenue

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- Transform operations through AI and automation

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- Work closely with Product, Engineering and Data

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- Travel and work with global teams across the US, UK & Australia

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- Build systems and processes that scale with Amber's global growth

/n /n If you've scaled catalogue or marketplace operations and are excited about using AI and automation to fundamentally rethink how operations work, we'd love to hear from you.

📌 Associate Director - Catalogue Automation (Pune)
🏢 Amber
📍 Pune