Role: Associate Account Manager – Client Servicing /n Company: LWYD Interactive LLP /n Location: Bangalore /n Job Summary: /n We are seeking an Account Manager to manage our client relationships and ensure their satisfaction with our products and services. The ideal candidate should have at least 1-2 years of experience in a client-facing role, excellent communication and interpersonal skills, and the ability to build strong relationships with clients. /n Responsibilities: /n /n
- Serve as the primary point of contact for clients, providing timely and professional responses to their inquiries and concerns.
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- Build and maintain solid relationships with clients to ensure their satisfaction with our products and service.
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- Demonstrate a strong understanding of AI tools and solutions, with the ability to take and manage AI-related briefs effectively.
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- Leverage prior experience in handling AI-driven projects or campaigns to ensure seamless execution and delivery.
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- Collaborate with internal teams to ensure the timely delivery of projects and to address client issues and concerns.
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- Monitor and analyse client feedback to identify areas for improvement and growth.
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- Assist in the preparation of client reports and presentations.
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- Stay up to date with industry trends and best practices in client servicing and account management.
/n /n Requirements: /n /n
- Bachelor's degree in Business, Marketing, Communications, or a related field.
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- 1-2 years of experience in a client-facing role, preferably in a marketing or advertising agency.
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- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
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- Strong understanding of AI tools, platforms, and emerging technologies.
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- Prior experience handling AI-related briefs and AI-driven projects is required.
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- Strong problem-solving and analytical skills, with the ability to identify and address client issues and concerns.
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- Proven ability to manage multiple projects and priorities in a fast-paced environment.
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- Proficiency in Microsoft Office including but not limited to Excel & PowerPoint.
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- Knowledge of digital marketing, social media, and online advertising is a plus
/n /n If this is you, we would love to hear from you. Join our team and play a pivotal role in bringing brand visions to life.