Job Summary: Responsible for overseeing, managing and handling employee grievances and concerns effectively. The role also includes in building HR systems for the organization at Unit level.
Financial/
Business
- Ensures smooth functioning of all administrative activities including maintenance of HR records (keeping past and current records).
- Responsible for implementation of HR systems, policies and processes across the unit.
People
- Responsible towards employee engagement. Create and drive platforms to measure engagement levels and ensure follow up actions
- Implementation of employee reward & recognition schemes.
- Coordinate with functional heads for technical training and ensure implementation of behavioral training.
- Responsible for organizing monthly review meetings and attends the same to take stock of the situation.
Customer
- Interact with external and internal auditors and resolve identified issues if any.
- Ensure audit readiness at all times and accurate documentation as per NABH standards.
- Ensure 100% statutory compliance on HR related aspects at all levels.
Operations
- Support in talent acquisition for identified roles in the Unit within agreed timelines
- Facilitate employee joining, induction, confirmations and transfers.
- Ensuring prompt resolution of employee grievances to maintain cordial management-employee relations.
- Generate periodic HR MIS reports and submit it to Cluster HR Head and Unit Head.
- Responsible for maintaining employees personnel files as per NABH standards.
- Coordinate in implementing performance appraisal process and arrange review discussions with their respective functional heads.
- Review time office management of employees to determine adherence to policy and provide inputs to the payroll team for salary processing
- Conduct exit interviews and ensure seamless exit for employees and ensuring full & final settlement as per the timelines.
Educational Qualifications: MBA-HR
Work Experience
- 1+ years of experience in Human Resource.
- Healthcare / Hospitality experience is preferred.
- Robust Team Management skills and ability to positively influence and inspire teams
- Knowledge on HR systems & processes
- Statutory compliance knowledge
- Strong ability to understand business and organization
Expected Deliverables
- Implementation of HR systems & processes as per corporate policies
- 100% Statutory compliance
- Employee satisfaction index on HR services
- No major non-compliance during audit findings
- Managing recruitment, grievances at Unit effectively