Role Purpose:

Manage end-to-end client onboarding through physical and digital platform. Process redemption, Top, up, other financial and non-financial transactions. Perform Client due diligence / Enhanced due diligence, KYC verification, generate business MIS, exposure to internal/ statutory audits, compliance, and stakeholder management while ensuring operational efficiency and governance across multiple AIF schemes.

Responsibilities

1) Client Onboarding:

- Manage end-to-end investor onboarding through both physical and digital platforms.
- Review and process account opening documentation in accordance with regulatory and internal policy requirements.
- Monitor onboarding turnaround times and resolve documentation discrepancies promptly.
- Maintain accurate investor records and ensure timely account activation.
- Ensure timely activation of investor accounts post fund reconciliation and maintaining high standards of accuracy.
- Coordinate with relationship managers, regional service managers, trustees, and fund administrators for seamless onboarding.
- Ensure prompt resolution of operational and investor-related queries.

1. KYC, Due Diligence & Compliance :

- Perform KYC verification and documentation review for individual, corporate, trust, partnership, and foreign investors & others.
- Conduct Client Due Diligence (CDD) and Enhanced Due Diligence (EDD) in line with AML, FATCA, CRS, and regulatory guidelines.
- Identify and escalate high-risk investors, PEPs, adverse media findings, and sanction screening alerts.
- Ensure compliance with SEBI, PMLA, and other applicable regulatory requirements.




- Escalate exceptions and compliance concerns to Head - CS

1. Transaction Processing & Investor Servicing :

- Process financial transactions including:
- Capital commitments and drawdowns
- Top-up investments
- Redemptions, class change
- Distribution payouts
- Bank mandate updates and payment processing
- Handle non-financial transactions such as:
- Change of bank details
- Change of address/contact information
- Nominee updates
- Transmission/Transfer and investor profile updates
- Document and communication requests Tracking requests from branches, sign verification through RTA, preparing file with exit load, validating the processing file as per internal SOP and releasing.
- Tracking and recording deferral and approvals.
- Preparing and recording side letters

1. MIS, Reporting & Analytics

- Prepare and publish periodic business MIS and operational reports for management review.
- Track key operational metrics including onboarding volumes, transaction volumes, TATs, pending requests, exceptions, and investor servicing trends.
- Develop dashboards and analytical reports to support business decision-making.
- Reconcile operational data and ensure accuracy of reporting.

Experience : 3-5 Years Alternative Investment Funds (AIF) Client Services Education : Bachelors degree in finance, Commerce, Accounting, Economics, or related discipline.

Functional Skills

- Investor Onboarding & Account Opening
- KYC/AML, CDD/ EDD & Risk classification
- Transaction Processing & Investor Servicing
- Fees/ Expenses and Empanelment
- MIS Reporting & Data Analysis

📌 Assistant Manager - AIF Client Services (Mumbai)
🏢 Nippon Life India AIF Management
📍 Mumbai