To establish a structured and standardized process for the Sales Manager to drive business growth, manage client relationships, meet sales targets, and support the overall goals of the organization.
- Sales Strategy Development
- Customer Relationship Management
- Sales Process Management
- Regularly update senior management with sales performance reports and forecasts. Maintain an in-depth understanding of the company’s products, services, and technical specifications
- Continuously research and analyse market trends, customer behaviour, and competitors to stay ahead in the industry
- Forecast future sales revenue and ensure that sales activities stay within the allocated budget.
- Ensure compliance with company policies, industry standards, and ethical business practices
- Regularly evaluate personal performance against set targets and identify areas for improvement.
- Stay updated on CRM features and tools, and ensures continuous learning to optimize sales operations
- Ensure compliance with company policies and data security guidelines, particularly in the use of CRM software.
- Assigning tasks to the team and assisting them with their work.
- Collaborate with internal departments (R&D;, marketing, production) to ensure smooth workflow and delivery of products to clients.