Key Responsibilities:

- Provide application support for web-based applications hosted on Windows Server & IIS

- Monitor application health and troubleshoot issues

- Investigate and resolve production incidents, including performance and functional issues

- Analyze IIS logs, Windows Event Viewer logs, and application logs for root cause analysis

- Support and maintain Microsoft SQL Server databases (positive knowledge of SQL queries and troubleshooting, data validation, and issue resolution)

- Manage IIS configurations (application pools, websites, bindings, SSL certificates)

- Coordinate with development and infrastructure teams for bug fixes and deployments

Technical Skills Required

- Hands-on experience with Windows Server and roles (basic to intermediate level)

- Good knowledge of IIS Web Server (hosting, troubleshooting,



configuration)

- Working experience with Microsoft SQL Server queries

- Experience in supporting Dot NET-based web applications (preferred)

- Experience or knowledge in .NET-based web applications development

- Understanding of web technologies (HTTP/HTTPS, APIs, DNS)

- Familiarity with incident management tools (ServiceNow, JIRA, etc.)

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📌 Application Support Engineer (New Delhi)
🏢 Futuresoft
📍 New Delhi