Job Description

Job Opening: Program Manager – Master's Program

/n

/n

Reports To: [Program Director / Dean of Academics]

/n

Location: Nayanta University Campus, Bavdhan, Pune, Maharashtra 411021

/n

Nature of Role: Full-time

/n

Experience: 3 – 6 years

/n

/n

About Nayanta University

/n

Nayanta University is an emerging multidisciplinary institution committed to academic excellence, real-world learning, and inclusive practices. Supported by leaders from industry and academia, the University aims to build a strong, mission-driven institution rooted in innovation, transparency, and equity.

With a culture dedicated to diversity, inclusion, and merit-based admissions, Nayanta is building a future-ready learning ecosystem for the leaders of tomorrow.

/n

/n

About the Master's Program

/n

The Master's Program at Nayanta University is a two-year, part-time graduate program specifically designed for working professionals. Delivered in a hybrid format — the program enables participants to pursue advanced academic learning without stepping away from their careers.

The curriculum blends rigorous coursework with applied problem-solving, industry engagement, and peer learning, drawing a cohort of experienced professionals from diverse sectors who bring rich real-world perspectives into the classroom and drive meaningful impact in their fields.

/n

/n

Why Join Us

/n

/n

- High Ownership Role: Own the end-to-end operations and participant experience of a flagship program designed for working professionals at a fast-growing new-age university.

/n

- Unique Program Model: Be at the forefront of building a hybrid graduate program — an innovative format that is reshaping how working professionals access world-class education.

/n

- Mission-Driven Workplace: Work alongside distinguished faculty, experienced industry professionals, and a leadership team deeply committed to reimagining higher education.

/n

- Cross-Functional Exposure: Engage with academics, industry, administration, and student life — building a rare 360° view of university operations.

/n

- Room to Build: Help shape policies, systems, and student experience frameworks for a differentiated program at a formative and exciting stage of the institution.

/n

/n

/n

Key Responsibilities

/n

1. Program Operations & Academic Coordination

/n

/n

- Serve as the primary operational lead for the Master's program, overseeing end-to-end administration across all cohorts and academic cycles.

/n

- Coordinate with faculty for timetable planning, on-campus session scheduling, and the smooth delivery of hybrid modules — both in-person and online.

/n

- Manage the academic calendar, including weekend intensives and live online sessions, ensuring timely communication of schedules, deadlines, and changes to all stakeholders.

/n

- Maintain comprehensive academic records, including attendance (on-campus and virtual), grades, academic standing, and student progression data.

/n

- Liaise with central university departments — Registrar, Finance, IT, Facilities — to resolve operational issues and fulfill program requirements across both delivery modes.

/n

/n

/n

1. Participant Lifecycle Management

/n

/n

- Support the admissions process including coordination of application reviews, written assessments, interviews,



and offer communications, with sensitivity to working professional profiles.

/n

- Plan and execute onboarding and orientation activities for incoming cohorts, helping participants transition smoothly into the program alongside their professional commitments.

/n

- Act as the primary point of contact for participant queries related to academics, scheduling, policies, and grievances — resolving them with empathy, speed, and efficiency.

/n

- Track participant progress, identify academic or engagement risks early, and coordinate timely interventions with faculty and program leadership.

/n

- Maintain participant profiles and engagement records; facilitate cohort-level community initiatives and peer networking among working professionals.

/n

/n

/n

1. Industry Engagement & Career Advancement

/n

/n

- Coordinate industry engagement initiatives — guest lectures, live projects, mentorship programmes, and panel discussions — tailored to the career contexts of working professionals.

/n

- Facilitate corporate partnerships and employer connect sessions that add tangible professional value to participants and strengthen the program's industry linkages.

/n

- Support participants in leveraging the program for career transitions, promotions, or entrepreneurial pursuits, working in close coordination with the Career Development Office.

/n

- Maintain and update a live database of alumni, industry partners, and guest faculty to enable ongoing engagement and program enrichment.

/n

/n

/n

1. Hybrid Delivery & Technology Coordination

/n

/n

- Coordinate the end-to-end logistics of hybrid delivery — managing on-campus weekend intensives, live online sessions, and asynchronous learning components in a seamless, integrated experience.

/n

- Work with the IT and AV teams to ensure reliable virtual classroom infrastructure, recording setups, and technical readiness for every online and on-campus session.

/n

- Manage the Learning Management System (LMS) — uploading course materials, tracking participant engagement, and ensuring content is current and accessible.

/n

- Troubleshoot hybrid delivery issues promptly, coordinating with internal teams and external vendors to minimise disruption to participants' learning experience.

/n

- Plan and execute orientation, immersion weekends, conclaves, and capstone events that bring the cohort together physically and strengthen community bonds.

/n

/n

/n

1. Stakeholder Management & Communication

/n

/n

- Build and maintain productive, trust-based relationships with participants, faculty, corporate partners, administrative staff, and alumni.

/n

- Draft and disseminate regular program communications — session schedules, pre-reads, announcements, policy updates, and circulars — through appropriate digital channels.

/n

- Represent program administration in committee meetings, cross-functional reviews,



and institutional planning sessions.

/n

- Manage communications with participants' employers where needed — for employer-sponsored cohorts, sponsorship documentation, or leave coordination support.

/n

/n

/n

1. Reporting, Quality Assurance & Accreditation

/n

/n

- Maintain program dashboards, MIS reports, and data trackers for review by program leadership and university administration.

/n

- Administer student feedback surveys, synthesise insights, and support the implementation of continuous improvement initiatives.

/n

- Support accreditation and ranking processes — NAAC, NBA, NIRF, and international accreditations — by compiling required data and documentation.

/n

- Ensure compliance with university regulations, academic policies, and applicable statutory requirements.

/n

/n

/n

Qualifications & Experience

/n

Education

/n

/n

- A Master's degree from a recognised institution; an MBA or a postgraduate degree in Management, Education, Social Sciences, or a related field is preferred.

/n

- Certifications in Project Management or Program Administration are desirable.

/n

/n

/n

Experience

/n

/n

- 3 to 6 years of professional experience in academic program management, student administration, or a related function within higher education or executive education.

/n

- Demonstrated ability to manage complex, multi-stakeholder programs with multiple concurrent workstreams and competing deadlines.

/n

- Prior experience working in or with executive education, working professional programs, or hybrid/online graduate programs is a strong advantage.

/n

- Track record of working effectively with faculty, senior administration, and external partners.

/n

/n

/n

Technical Competencies

/n

/n

- Strong project and program management skills with the ability to handle multiple concurrent responsibilities.

/n

- Proficiency in MS Office Suite (Word, Excel, Power Point) and familiarity with student information systems, CRM platforms, or ERP tools.

/n

- Familiarity with Learning Management Systems (LMS) such as Moodle, Canvas, or similar platforms, and experience managing virtual classroom tools (Zoom, MS Teams) is desirable.

/n

- Exposure to accreditation processes, institutional quality assurance, or academic governance is an advantage.

/n

/n

/n

Personal Attributes

/n

/n

- High ownership mindset with meticulous attention to detail and a strong sense of accountability and follow-through.

/n

- Excellent written and verbal communication skills in English; proficiency in Hindi is an advantage.

/n

- Strong interpersonal skills and the ability to build trust with diverse stakeholders — students, faculty, industry partners, and administrators.

/n

- Calm, solution-oriented demeanour under pressure; able to manage the unexpected with composure and good judgement.

/n

- Collaborative and cross-functional — comfortable navigating ambiguity and working across teams simultaneously.

/n

- Genuine passion for higher education, student development, and institutional excellence.

/n

/n

/n

Remuneration

/n

Compensation will be competitive and benchmarked to industry and sector norms, commensurate with experience and qualifications.

/n

/n

Only shortlisted candidates will be contacted.

📌 Program Manager (Pune)
🏢 Nayanta University
📍 Pune