Assistant Floor Manager

Department: Operations
Employment Type: Full-Time

Job Summary

Responsible for supporting daily floor operations, ensuring smooth customer experience, supervising staff, and maintaining operational standards across the facility.

Background

- Experience in shopping malls, food courts, retail outlets, QSRs, hospitality, or similar customer-facing environments.
- Hands-on experience in food court/floor management, vendor coordination, staff supervision, and customer service.
- Familiarity with daily operations, housekeeping, security, maintenance coordination, and handling customer concerns.

Key Responsibilities

- Assist in managing day-to-day floor and food court operations.
- Supervise staff and allocate daily duties.
- Coordinate with vendors, housekeeping, security, and maintenance teams.
- Ensure cleanliness, safety, hygiene, and service standards.




- Handle customer queries and resolve operational issues.
- Monitor footfall, crowd movement, and overall floor experience.
- Support events, promotions, and peak-hour operations.
- Maintain daily reports and ensure proper shift handovers.
- Escalate major operational issues to the Floor/Operations Manager.

Requirements

- Graduate in any discipline preferred.
- 1–3 years of relevant experience preferred.
- Strong communication, leadership, and problem-solving skills.
- Willingness to work in rotational shifts, weekends, and holidays.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Versatile schedule
- Food provided
- Paid time off
- Provident Fund

Work Location: In person

📌 Assistant Floor Manager (India)
🏢 Fusion Edge Solutions
📍 India