Job Summary

The Sales Manager is responsible for driving hotel revenue by developing new business, maintaining relationships with existing clients, promoting hotel facilities, and achieving sales targets. The role focuses on corporate accounts, events, conferences, weddings, travel agencies, and other potential business segments.

Key Responsibilities

Develop and implement sales strategies to achieve hotel revenue targets.

Identify and generate new corporate and group business opportunities.

Maintain strong relationships with existing clients and key accounts.

Conduct sales calls, client visits, presentations, and property inspections.

Promote hotel rooms, restaurants, meeting rooms, banquets, and event facilities.

Handle enquiries, prepare quotations, negotiate rates, and close sales.

Coordinate with Front Office, Reservations, Food & Beverage, and Events teams to ensure smooth delivery of client requirements.

Manage corporate contracts, accounts, and business partnerships.

Monitor competitors, market trends, and local business opportunities.

Attend networking events, trade shows, exhibitions, and industry meetings.

Maintain accurate records of sales activities, leads, client contacts, and revenue forecasts.





Prepare regular sales reports and provide updates to management.

Follow up on payments and outstanding accounts when required.

Ensure excellent customer service and resolve client concerns professionally.

Achieve monthly, quarterly, and annual sales targets.

Requirements

Diploma or degree in Hotel Management, Hospitality, Business, Marketing, or a related field.

Previous experience in hotel sales, preferably 2–5 years.

Strong communication, negotiation, and presentation skills.

Good knowledge of the local corporate and hospitality market.

Ability to develop and maintain business relationships.

Target-oriented, confident, and self-motivated.

Good computer and reporting skills.

Willingness to travel locally for client meetings and sales visits.

Key Performance Indicators (KPIs)

Room and banquet revenue generated.

Achievement of monthly and annual sales targets.

Number of new corporate accounts acquired.

Client retention and repeat business.

Group, conference, wedding, and event bookings.

Sales conversion rate.

Average revenue per client/account.

Customer satisfaction and feedback.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks:

- Food provided

Work Location: In person

📌 Sales Manager (Madurai)
🏢 Heritage Residency
📍 Madurai