- Handle outbound and inbound calls to generate sales leads and convert prospects.
- Explain products/services, offers, pricing, and benefits clearly to customers.
- Understand customer requirements and recommend suitable products/services.
- Achieve daily, weekly, and monthly sales targets.
- Follow up with leads and potential customers regularly.
- Maintain accurate records of calls, leads, follow-ups, and conversions in CRM/HRMS.
- Handle customer queries and objections professionally.
- Convert leads into appointments, enquiries, or sales as applicable.
- Coordinate with the Sales/Operations team for lead closure and customer requirements.
- Ensure a positive customer experience throughout the sales process.
- Prepare and share daily/weekly sales and calling reports.
- Maintain call quality and follow company sales and communication standards.
- Participate in training, coaching, and performance improvement sessions.
- Maintain professionalism, punctuality, and adherence to company policies.
Key Skills:
- Valuable communication and convincing skills
- Sales and negotiation skills
- Customer handling skills
- Target-oriented approach
- Basic computer and CRM knowledge
- Good follow-up and interpersonal skills
- Ability to work under pressure and achieve targets
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Application Question(s):
- “How many years of experience do you have in B2C sales?
Education:
- Bachelor's (Required)
Language:
- Telugu (Required)
- Hindi (Required)
- English (Required)
Location:
- Secunderabad, Telangana 500087 (Required)
Work Location: In person
📌 Customer Care Executive (Hyderabad)
🏢 Ferty9 Fertility Center
📍 Hyderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.