Host / Guest Relations Executive — NILA
As the Host / Guest Relations Executive, you will be the first and last point of contact for our guests, setting the tone for the NILA experience. You will be responsible for creating a warm, personalised and seamless guest journey from arrival to departure.
Key responsibilities:
- Warmly welcome and professionally engage with guests.
- Manage reservations, table allocations and guest seating.
- Maintain strong knowledge of the restaurant, menu and ongoing events.
- Build relationships with regular guests and understand their preferences.
- Handle guest requests, feedback and special occasions with care.
- Coordinate closely with the service and kitchen teams to ensure smooth guest flow.
- Manage waiting guests and communicate expected wait times clearly.
- Maintain a polished, welcoming presence at the entrance and throughout service.
- Assist with guest communications, reservations and follow-ups.
- Uphold NILA’s standards of hospitality, grooming and professionalism.
Ideal candidate: Warm, confident, articulate and naturally personable, with excellent communication skills and a genuine passion for hospitality. Prior experience in fine dining, luxury hospitality or guest relations is preferred.
Pay: ₹20,000.00 - ₹25,000.00 per month
Perks:
- Food provided
- Paid time off
Work Location: In person
📌 Host/Guest Relation Executive (Halasuru)
🏢 Nila
📍 Halasuru