Job Title: International Pre Sales Executive

Location: Sector V, Salt Lake, Kolkata (On-site)
Experience Required: 1–3 Years
Employment Type: Full-Time | Permanent
Qualification: Graduate (Preferred)

About Shree Ji Steel Private Limited

Shree Ji Steel Private Limited is a growing company engaged in the manufacturing, trading, supply, and export of high-quality steel products. We serve customers across domestic and international markets, providing reliable steel solutions supported by competitive pricing, professional service, and long-term business relationships.

We are looking for confident and communication-focused professionals to join our International Operations and Business Development Team.

Job Overview

We are looking for a confident and fluent International Pre Sales Executive to communicate with overseas prospects and clients through inbound and outbound calls.

The role will primarily involve international calling, lead generation, initial requirement understanding, lead qualification, appointment setting, and coordination with the business development team.

The ideal candidate should have excellent spoken English, clear pronunciation, strong listening skills, and the confidence to communicate professionally with customers from different countries.

Key Responsibilities

1. International Calling & Lead Generation

- Make outbound calls to international prospects and potential business customers.
- Handle inbound calls from overseas customers professionally.
- Introduce the company and its steel product range to prospective customers.
- Identify potential business opportunities through international calling.
- Understand the customer's basic business and product requirements.
- Generate and qualify genuine business inquiries.

2. Lead Qualification

- Collect relevant information from prospective customers, including:
- Company name
- Contact person and designation
- Product requirement
- Approximate quantity
- Required specification
- Destination/country
- Expected purchase timeline
- Identify decision-makers and potential business opportunities.
- Categorize leads based on their requirement and potential.
- Transfer qualified leads to the concerned Sales/Business Development Executive.

3. Appointment & Meeting Coordination

- Schedule calls, online meetings, and appointments between qualified prospects and the concerned sales team.
- Coordinate suitable meeting times according to international time zones.




- Confirm meeting details and ensure accurate communication with the sales team.
- Share relevant customer information before scheduled meetings.

4. Customer Communication

- Communicate professionally with customers from different countries and cultural backgrounds.
- Answer basic queries about the company and product categories.
- Handle initial customer objections professionally.
- Avoid making unauthorized commitments regarding pricing, delivery, payment terms, or product specifications.
- Escalate technical and commercial queries to the appropriate team.

5. CRM & Reporting

- Maintain accurate records of international prospects and customer interactions in CRM software.
- Update call outcomes, lead status, customer requirements, and appointment details.
- Prepare daily calling and lead-generation reports.
- Maintain accurate international customer databases.
- Track connected calls, qualified leads, appointments, and leads transferred to the sales team.

6. Internal Coordination

- Coordinate with the International Sales and Business Development teams.
- Ensure qualified leads are transferred with complete and accurate information.
- Communicate important customer requirements to the concerned team.
- Support the business development team in generating recent international opportunities.

Required Skills & Competencies

- Excellent spoken English with clear pronunciation.
- Neutral or internationally understandable accent preferred.
- Strong listening and comprehension skills.
- Confidence in speaking with international customers over the phone.
- Professional telephone etiquette.
- Strong interpersonal and communication skills.
- Good questioning and lead-qualification abilities.
- Ability to handle objections professionally.
- Strong data-entry and CRM management skills.
- Basic knowledge of MS Excel, Word, email, and internet applications.
- Ability to work with international time zones when required.
- Self-motivated, disciplined, and target-oriented.

Eligibility Criteria

- Graduate in any discipline preferred.




- 1–3 years of experience in International sales, product sales, International Customer Support, International Telecalling, Lead Generation, Lead Qualification, or Client Coordination.
- Candidates with experience communicating with customers from the USA, UK, UAE, Australia, Europe, or Southeast Asia will have an advantage.
- Freshers with excellent spoken English and confidence in communicating with international customers may also be considered.
- Candidates must be comfortable working in a voice-based role and making outbound international calls.

Preferred Experience

Experience in any of the following industries will be an added advantage:

- Steel & Metals
- Construction Materials
- Industrial Products
- Engineering
- Manufacturing
- B2B Trading
- Export/Import
- Building Materials

Key Performance Indicators (KPIs)

- Number of international calls made.
- Call connection rate.
- Number of qualified leads generated.
- Lead qualification rate.
- Number of appointments/meetings scheduled.
- Accuracy of CRM updates.
- Call quality and communication standards.
- Number of qualified opportunities transferred to the sales team.

What We Offer

- Competitive fixed salary.
- Attractive performance-based incentives.
- Opportunity to interact with international customers.
- Exposure to global business communication.
- Professional training and development.
- Supportive and professional work environment.
- Career growth opportunities.
- Employee recognition and reward programs.

Benefits

- Health Insurance
- Provident Fund (PF)
- Employee State Insurance (ESI)
- Performance-Based Incentives
- Paid Leave
- Career Development Opportunities

Work Schedule

Monday to Saturday | Day Shift

Work Location

Sector V, Salt Lake, Kolkata (On-site)

How to Apply

Interested candidates can share their updated resume at:

Email: [email protected]

Job Type: Full-Time | Permanent

Work Location: In Person – Sector V, Salt Lake, Kolkata

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

- Do you have experience working in an International Voice Process?
- How many years of experience do you have in international calling?
- In which industry you have experience in international process?
- What is your current salary?
- Are you comfortable making outbound international calls and generating leads?

Work Location: In person

📌 International Pre Sales Executive (India)
🏢 Shree Ji Steel
📍 India