We are looking for a proactive and customer-focused Customer Relationship Manager to build strong client relationships, ensure customer satisfaction, and contribute to business growth. The ideal candidate will act as a key point of contact for clients and maintain long-term engagement.

Key Responsibilities:

- Develop and maintain solid relationships with existing customers
- Handle customer queries, complaints, and provide timely resolutions
- Conduct regular follow-ups to ensure customer satisfaction
- Identify opportunities for upselling and cross-selling
- Maintain accurate customer records using CRM systems
- Coordinate with sales and support teams for smooth operations
- Collect and share customer feedback to improve service

Requirements:





- Bachelor’s degree in any discipline
- 2–5 years of experience in customer service or client relationship management
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Familiarity with CRM tools

Preferred Skills:

- Customer-centric approach
- Good time management and multitasking abilities
- Basic sales and negotiation skills

Job Types: Full-time, Volunteer

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Work Location: In person

📌 Customer Relationship Manager (Ichalkaranji)
🏢 Sea Som Carbon
📍 Ichalkaranji