28 Aug
|
Eclerx
|
Sahibzada Ajit Singh Nagar
28 Aug
Eclerx
Sahibzada Ajit Singh Nagar
International BPO Customer Service Executive Job Title: Customer Service Executive / International BPO Executive Company Name: Eclerx Pvt Job Location: In mohali Job Type: Full time Main Responsibilities: - Handle international customer queries and concerns through inbound and outbound calls. - Provide accurate information and effective solutions to customers. - Maintain a professional, polite, and customer-focused approach on every call. - Understand customer requirements and resolve issues within the defined process guidelines. - Document customer interactions and update relevant records accurately. - Meet quality, productivity, and performance targets. Required Experience: Fresher & Experienced candidates are welcome to apply. Skills Required: - Good verbal communication skills in English.
- Strong customer service and interpersonal skills. - Ability to handle customers professionally over calls. - Basic computer knowledge and typing skills. - Ability to work in a fast-paced environment. - Willingness to work in rotational shifts, including night shifts if required. Join our International BPO process and build your career in a dynamic customer service environment!
Pay: ₹20,000.56 - ₹45,000.80 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
📌 Analyst (Sahibzada Ajit Singh Nagar)
🏢 Eclerx
📍 Sahibzada Ajit Singh Nagar