Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.
Key Result Areas/Accountabilities
- Franchisee handling
- Sales acquisition (in bound and out bound)
- Customer Service
- People management
- Franchisee profitability
- HSW
Core Competencies, Knowledge, Experience
- Channel handling skill
- Good communication and convincing skills
- Customer handling
- Outbound sales handling skills
- Team handling skills
- Decision making and delivering results
Must have technical / skilled qualifications
Graduate
Years of Experience
- 4-6 years on role experience
- 1-2 years channel handling experience
Preferred Industries
- Telecom
- FMCG
- Insurance
📌 Manager - Retail Franchisee Operations (India)
🏢 Vodafone Idea
📍 India
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