Job Summary

We are looking for an HR Grievance Executive who will be responsible for handling employee grievances, HR-related queries, statutory benefits, and employee welfare matters. The ideal candidate should have hands-on experience in employee grievance handling, gratuity, HR policies, and employee relations.

Key Responsibilities

- Handle and resolve employee grievances related to salary, attendance, leave, benefits, workplace concerns, and company policies.
- Manage employee queries related to gratuity, full & final settlement, statutory benefits, and other HR matters.
- Coordinate and support the gratuity process, including employee eligibility, documentation, calculations, and coordination with relevant teams.
- Address employee concerns professionally and ensure timely resolution.
- Maintain proper records and documentation of employee grievances and their resolutions.
- Conduct grievance discussions with employees and coordinate with managers and department heads for appropriate solutions.
- Ensure HR policies and procedures are clearly communicated and followed.
- Handle employee relations issues and escalate critical or unresolved matters to senior management.
- Support disciplinary processes and documentation whenever required.
- Assist employees with HR-related documentation, policies, and procedures.
- Maintain confidentiality of employee information and sensitive HR matters.
- Prepare grievance reports and provide regular updates to the HR management team.




- Ensure compliance with applicable labour laws and company HR policies.
- Support other employee engagement and HR activities as required.

Required Skills & Qualifications

- Bachelor's degree in HR, Business Administration, or a related field.
- 1–3 years of experience in HR, Employee Relations, Grievance Handling, or a similar role.
- Practical experience in handling employee grievances and workplace issues.
- Good understanding of gratuity and employee statutory benefits.
- Knowledge of HR policies and basic labour laws.
- Strong communication and interpersonal skills.
- Ability to handle sensitive and confidential employee matters professionally.
- Positive problem-solving and conflict-resolution skills.
- Strong documentation and follow-up skills.
- Proficiency in MS Office/Google Workspace.

Preferred Candidate

- Experience in retail, e-commerce, apparel, or other employee-intensive industries will be an advantage.
- Candidates with hands-on experience in gratuity processing and employee grievance resolution are preferred.
- Should be approachable, patient, and capable of dealing with employees at different levels.

Key Competencies

Employee Relations | Grievance Handling | Gratuity | Conflict Resolution | Labour Law Awareness | Communication | Documentation | Problem Solving | Confidentiality

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 HR Grievance Executive (BTM Layout)
🏢 SHOW OFF
📍 BTM Layout