Customer Care Executive (India)

Customer Care Executive (India)

28 Aug
|
Leeford Healthcare
|
India

28 Aug

Leeford Healthcare

India

Job Summary

We are looking for a dedicated and empathetic *Customer Care Executive* to join our team. You will be the first point of contact for our customers, ensuring their queries and concerns are resolved promptly and professionally.

Key Responsibilities

- Handle inbound and outbound customer calls, emails, and chats regarding products, orders, and complaints

- Resolve customer queries related to healthcare products in a timely manner

- Maintain accurate records of customer interactions in the CRM system

- Coordinate with internal teams to address customer issues

- Escalate unresolved issues to the appropriate department

- Meet daily/weekly call handling and resolution targets

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Customer Care Executive (India)
🏢 Leeford Healthcare
📍 India

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