28 Aug
|
Datastraw Technologies
|
India
28 Aug
Datastraw Technologies
India
Work Mode: Remote / Work From Home
Shift: Any 9-hour shift between 9:00 AM–9:00 PM IST
Schedule: 6 days a week + 1 rotational weekly off
Salary: ₹18,000–₹20,000/month
Freshers are welcome to apply.
About Datastraw Technologies
Datastraw Technologies works with growing brands to support their customer communication, sales activities, and service operations. We help businesses manage customer interactions through organized processes and technology-enabled solutions.
About the Role
We are hiring a Customer Repurchase Executive (Remote) to engage with existing and potential customers, understand their requirements, assist with product-related questions, and support repeat purchases through timely communication and follow-ups.
This role is ideal for someone who enjoys customer interaction, has good communication skills, and is comfortable working towards sales and performance goals.
What You’ll Do
- Connect with existing and interested customers through outbound calls.
- Reach out to customers who have shown interest but haven't completed their purchase.
- Understand customer needs and suggest relevant products.
- Share details about products, pricing, offers, payment methods, and delivery.
- Assist customers with common questions related to orders, payments, returns, and replacements.
- Follow up with customers at the appropriate time.
- Record customer conversations and updates accurately in the CRM.
- Address customer concerns and coordinate with the relevant team when required.
- Work towards assigned productivity, quality, and sales goals.
What We’re Looking For
- 6+ months of experience in telecalling, sales, customer service, customer support, or a similar role.
- Freshers are also encouraged to apply.
- Comfortable communicating in Hindi and English.
- Clear and confident communication skills.
- Good listening and customer-handling abilities.
- Comfortable working in a performance-driven environment.
- Basic computer and CRM knowledge.
- Comfortable with rotational shifts and a 6-day working schedule.
- Personal laptop/desktop with a working webcam.
- Reliable internet connection for work from home.
Why Join Us?
- 100% Work From Home
- Opportunity to build experience in sales and customer engagement
- Hands-on exposure to CRM-based customer management
- Improve communication and sales skills
- Supportive and structured working environment
- Opportunities for professional growth
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Application Question(s):
- All candidates are required to complete their application through the official Datastraw Careers link below.
Link: https://datastraw.keka.com/careers/applyjob/157009
- Applications submitted through the link above will only be considered for the recruitment process. Have you successfully completed your application?
Work Location: Remote
📌 Customer Repurchase Executive (Remote) (India)
🏢 Datastraw Technologies
📍 India