Job Overview

We are seeking a dynamic and knowledgeable Trainer – Microfinance Operations to design, deliver, and manage training programs for our employees. The role involves conducting classroom training, software training, and refresher sessions to ensure staff are well-equipped to perform their roles efficiently. On non-training days, the Trainer will support the HR department in various operational and administrative activities. The position requires regular reporting to the COO.

Key Responsibilities;

Training & Development

- Conduct classroom training and software training for new joinees and existing employees.
- Deliver refresher training programs to improve operational efficiency and compliance.
- Ensure employees clearly understand microfinance processes, policies, and workflow.
- Provide continuous guidance and clarification to staff to support accurate and effective job performance.
- Prepare training materials, presentations, and manuals as required.

Training Schedule

- Conduct training programs as per training calendar.
- Evaluate training effectiveness and recommend improvements.

HR Support

- Support the HR department on non-training days in activities such as onboarding, documentation, coordination, and employee engagement initiatives.




- Assist HR in maintaining training records and employee performance feedback.

Reporting & Coordination

- Submit daily activity and training reports to the COO.
- Coordinate with department heads to identify training needs and performance gaps.

Required Qualifications & Experience

- Bachelor’s degree in any discipline

Experience

- Experience as a Trainer in a Microfinance institution or NBFC will be an added advantage.
- Prior exposure to microfinance operations, field processes, and lending workflows is preferred.

Skills & Competencies

- Strong communication, presentation, and interpersonal skills.
- Ability to explain processes clearly and guide employees effectively.
- Basic proficiency in software training and MS Office.
- Good coordination and reporting skills.
- Willingness to support HR functions and work collaboratively with multiple teams.

Why Join Us

- Opportunity to play a key role in employee development and operational excellence.
- Exposure to both Training and HR functions.
- Career growth within a structured Microfinance organization.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off

Work Location: In person

📌 Trainer - Microfinance Operation (Aduru)
🏢 TRAVANCORE RURAL DEVELOPMENT PRODUCER COMPANY LIMITED ADOOR
📍 Aduru