- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
- Manage and oversee the dealership’s workflow and schedule
- Call customers to advise them about service changes or car pick-up times
- Maintain positive customer relationships to ensure repeat business

Requirements and skills

- Proven work experience as a Service Advisor or similar role
- A solid understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Relevant training and/or certifications as a Service Advisor

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Experience:

- total work: 1 year (Preferred)

Work Location: In person

📌 Service Advisor - Automobile (India)
🏢 Chandra Hyundai
📍 India