Team Leader –B Telecom Outbound Voice Process (India)

Team Leader –B Telecom Outbound Voice Process (India)

28 Aug
|
Dutel Info Integrated Private
|
India

28 Aug

Dutel Info Integrated Private

India

We are looking for an aggressive, target-driven and performance-oriented Team Leader to lead our B2B Telecom Outbound Voice Sales Team.

The ideal candidate must have a strong sales mindset, excellent team-handling skills and a proven ability to achieve both team targets and individual sales targets. This is a hands-on leadership role where the Team Leader is expected to actively participate in outbound calling, generate business, close deals, and drive the team toward consistent target achievement.

Key Responsibilities

- Lead, manage and motivate a team of B2B outbound sales executives.
- Take complete ownership of team revenue, activation and productivity targets.
- Achieve and exceed individual sales targets alongside team targets.
- Drive daily outbound calling, connected calls, talk-time and conversion performance.
- Monitor individual agent performance and take immediate corrective action where required.
- Set explicit daily, weekly and monthly sales goals for the team.
- Conduct daily huddles, performance reviews and target-tracking sessions.
- Coach team members on prospecting, pitching, objection handling, negotiation and closing.
- Monitor sales funnel, follow-ups, meetings, prospects and conversions.
- Ensure effective follow-up of existing prospects and maximize conversion opportunities.
- Identify performance gaps and implement action plans to improve productivity.
- Maintain strong sales discipline and ensure team members consistently follow the sales process.




- Prepare and submit daily/weekly/monthly performance reports.
- Coordinate with management and other departments to resolve customer and operational issues.
- Ensure accurate CRM/DSR updates and proper documentation of sales activities.
- Maintain high standards of call quality, customer engagement and professional communication.

Required Skills

- Strong B2B outbound sales and telecalling experience.
- Proven track record of achieving and exceeding sales targets.
- Strong leadership and team-management capabilities.
- Highly target-oriented, competitive and result-driven.
- Ability to push the team aggressively toward targets while maintaining performance discipline.
- Excellent communication, negotiation and objection-handling skills.
- Strong understanding of sales conversion and pipeline management.
- Ability to analyze sales KPIs and take data-driven corrective action.
- Strong follow-up and closing skills.
- Ability to work under pressure and meet tight deadlines.
- Hands-on approach to sales and team management.
- Good knowledge of MS Excel, CRM and sales reporting tools.

Preferred Experience

Candidates with experience in B2B Telecom, Business Broadband, Enterprise Mobility, Business Voice, ICT, Cloud, Internet, or other telecom/technology solutions will be preferred.

Pay: ₹20,000.00 - ₹31,000.00 per month

Benefits:

- Health insurance

Work Location: In person

📌 Team Leader –B Telecom Outbound Voice Process (India)
🏢 Dutel Info Integrated Private
📍 India

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