Customer Service Intern (India)

Customer Service Intern (India)

28 Aug
|
Zingy Gifts
|
India

28 Aug

Zingy Gifts

India

Job Title: Customer Service & Client Servicing Intern
Location: Yamuna Vihar, Delhi (On-Site)
Duration: 3-6 Months
Stipend: Rs. 5,000 - Rs. 10,000/month (based on performance)
Post-Internship: Full-time job offer (based on performance)

About Us

ZingyGifts.com is an e-commerce brand specializing in personalized gifts - custom storybooks, caricatures, photo frames, mugs, and more. We are looking for a Customer Service & Client Servicing Intern to join our team and help us deliver exceptional customer experiences.

Key Responsibilities

- Handling customer inquiries via calls, email, and WhatsApp
- Managing client communication and ensuring customer satisfaction
- Coordinating client orders between design, production, and delivery teams
- Assisting with client onboarding for new orders and customizations
- Sharing order updates, tracking information, and resolving client queries
- Collecting customer feedback and sharing insights with the team
- Maintaining records of customer interactions and order details

Requirements

- Strong verbal and written communication skills in Hindi and English




- Friendly, patient, and customer-first mindset
- Basic computer knowledge (MS Excel, Email, WhatsApp)
- Comfortable making and receiving inbound and outbound calls
- Ready to work on-site in Yamuna Vihar, Delhi (Monday to Saturday, 9 AM to 6 PM)
- Bonus skills: CRM tools, Canva, or ChatGPT

What We Offer

- Real e-commerce experience with a growing brand
- Direct client interaction to build communication confidence
- Clear growth path to permanent full-time employment with Starting Salary Rs. 15000
- Friendly work environment with no corporate pressure
- Performance-based stipend progression from Rs. 5,000 to Rs. 10,000

How to Apply

Fill out this quick Google Form: https://forms.gle/Fp5ZVaATfRwNyjbo6
[If the Link not working Copy Paste in Chrome]

We look forward to welcoming you to the ZingyGifts team.

Pay: ₹5,000.00 - ₹10,000.00 per month

Benefits:

- Versatile schedule

Work Location: In person

📌 Customer Service Intern (India)
🏢 Zingy Gifts
📍 India

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