28 Aug
|
ASWATHATVS PRIVATE
|
India
28 Aug
ASWATHATVS PRIVATE
India
Job Summary
we are currently hiring for The Receptionist who will be responsible for managing the showroom's front desk, welcoming customers, handling incoming calls, directing enquiries to the appropriate department, maintaining visitor records and providing professional customer service. The role is the first point of contact for customers visiting the two-wheeler showroom and plays an important role in creating a positive customer experience.
Key Responsibilities
1. Front Desk Management
2. Telephone & Communication
3. Customer Coordination
4. Sales Support
5. Administrative Responsibilities
6. Customer Experience
Required Skills
- Excellent communication and interpersonal skills.
- Pleasant personality and professional appearance.
- Valuable telephone etiquette.
- Customer service and coordination skills.
- Basic computer knowledge.
- Working knowledge of MS Word and MS Excel.
- Good organizational and time-management skills.
- Ability to multitask and handle customers professionally.
- Fluency in Tamil and English is preferred; knowledge of Hindi will be an added advantage.
Qualification
12th Pass / Diploma / Any Graduate
Graduates with a background in Business Administration, Customer Service, Commerce or related fields will be preferred.
Experience
0–2 years of experience in reception, front office, customer service, automobile dealership, hospitality or a related field.
Freshers with good communication and customer-handling skills may also be considered.
Key Performance Indicators (KPI)
- Customer greeting and response time.
- Proper handling of incoming calls.
- Accurate visitor and customer records.
- Customer enquiry coordination.
- Appointment and test-ride coordination.
- Front-office discipline and presentation.
- Customer satisfaction.
- Timely communication of customer requests to concerned departments.
Preferred Candidate Profile
The ideal candidate should be well-groomed, friendly, confident and customer-oriented, with excellent communication and interpersonal skills. The candidate should be comfortable interacting with customers and coordinating with Sales, Service, CRM, Accounts and Administration teams.
INTERVIEW LOCATION
ADHARVAA SUZUKI PEELAMEDU COIMBATORE
Adharvaa Suzuki https://share.google/9awyz5lQeWO7FYYDf
CONTACT PERSON HR :+91-XXXXXXXXXX
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Work Location: In person
📌 Receptionist (India)
🏢 ASWATHATVS PRIVATE
📍 India