Key Responsibilities

· Handle inbound and outbound calls professionally.

· Provide accurate information and service updates to clients and candidates.

· Maintain positive relationships with clients.

· Schedule and coordinate career consulting sessions.

· Maintain client records and service documentation.

· Monitor service progress and ensure timely follow-ups.

· Update CRM and maintain service trackers.

· Manage emails, appointment schedules, and related documentation.

· Prepare basic reports and MIS records.

· Coordinate with consultants and internal teams for smooth execution of services.

· Take regular follow-ups with clients and candidates.

· Maintain data accuracy and ensure proper record management.

· Support day-to-day operational and administrative activities.

Qualifications

· Minimum HSC (12th Pass).

· Graduate preferred.





· Freshers and experienced candidates can apply.

· Candidates interested in HR, Career Consulting, or Customer Support will be preferred.

Skills Required

· Valuable verbal and written communication skills.

· Basic knowledge of MS Office and email handling.

· Strong coordination and organizational abilities.

· Attention to detail and record-keeping skills.

· Professional telephone etiquette.

· Positive attitude and willingness to learn.

Experience

0–2 years of experience in Customer Support, Telecalling, Administration, Coordination, or related functions.

Pay: ₹12,000.00 - ₹13,000.00 per month

Work Location: In person

📌 Customer Support Executive (India)
🏢 CP HR SERVICES
📍 India