This is an entry-level but critical support function within the supply chain team. The Junior Executive will ensure smooth day-to-day operations by managing cases, maintaining accurate inventory records, and supporting client communication during escalations. The role is designed to provide hands-on exposure to supply chain processes while contributing directly to operational efficiency.
Key Responsibilities
- Case Handling: Track and manage open and closed cases, ensuring timely resolution.
- Inventory Management: Update and reconcile inventory records, ensuring accuracy across systems.
- Client Escalation Support: Attend to client escalations regarding shipment delays, provide updates, and maintain qualified communication.
- Delay Coordination: Inform internal teams about shipment delays and coordinate corrective actions.
- Root Cause Analysis: Prepare RCA reports for shipment delays and operational issues, highlighting corrective and preventive measures.
Qualifications
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.
- 0–2 years of experience in supply chain, logistics, or operations.
- Strong analytical and problem-solving skills.
- Good communication and client-handling abilities.
- Proficiency in MS Excel, ERP systems, and inventory management tools.
Competencies
- Accuracy and attention to detail in reporting.
- Ability to work under pressure and manage multiple priorities.
- Team collaboration and cross-functional coordination.
- Customer-centric approach with proactive issue resolution.
Pay: ₹300,000.00 - ₹400,000.00 per year
Work Location: In person
📌 Supply Chain Junior Executive (Thane)
🏢 Tracky by Drstore Healthcare India
📍 Thane
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