JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized advantages to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facility cum Guest House Executive

Client Management
Share MMR inputs with Site Lead for submission
Assess and share KPIs with Site Lead for submission
Maintain continuous client communication regarding site performance and challenges
Maintain comprehensive client records and documentation
Address concerns promptly while ensuring contractual compliance and high satisfaction levels

Vendor Management - Associated with the contract
Ensure adequate site deployment with required uniforms and PPE
Maintain 52-week training calendar with scheduled reporting for vendor staff

Accounts
Creating POR/PO
Enforce "No PO, No Work" policy - ensure PO issuance for all work
Maintain PO tracker and close POs within the same month
For Ad hoc POs: ensure vendor invoices are raised in CAAPS, approved, and subsequent client invoicing completed
Obtain quarterly NDCs from all vendors
Coordinate with JBS team for monthly billing submissions

HSE
Incident reporting / Near Miss to be recorded & update to the client
Maintaining of Playbook

Compliance Management
Ensure vendor compliance with all regulatory requirements
Monitor compliance scores and resolve non-conformance points
Maintain adherence to applicable laws, including minimum wage requirements

Operations Management
Oversee daily site operations to ensure smooth functioning of all activities
Conduct daily rounds and provide updates




Schedule job cards and maintain calendar for cleaning activities (daily/weekly/monthly)
Maintain operational efficiency, manage workflows, and ensure adherence to standard operating procedures
Monitor site performance metrics and implement productivity improvements
Maintain operation tracker for site-specific activities
Manage duty roster for site team including vendor partners, housekeeping, front of house, cash counter, mail room, and gardeners
Oversee daily, weekly, and monthly reports
Ensure continuous availability of cleaning consumables, tools, equipment, and machinery
Oversee inventory management and preventive maintenance for machinery
Coordinate events with Technical Team and F&B; team members

Guest House Management
Manage day-to-day operations of guest accommodation facilities, combining hospitality service with property maintenance responsibilities.
Managing guest check-ins and check-outs, ensuring rooms are prepared to expected standards before arrival, addressing guest requests and complaints promptly, and maintaining a welcoming environment. This includes coordinating with guests on arrival times, providing local information, and ensuring their comfort throughout their stay
Supervising or performing cleaning of guest rooms, common areas, kitchens, and bathrooms to maintain hygiene standards. This involves daily cleaning schedules, linen management, restocking amenities (toiletries, towels, consumables), and ensuring public spaces remain presentable throughout the day.
Conducting routine inspections of rooms and facilities, performing minor repairs (plumbing fixes, electrical issues, furniture repairs), reporting major maintenance needs to management,



and ensuring all equipment and appliances function properly. This includes regular testing of safety equipment like smoke detectors and fire extinguishers.
Preparing basic meals or refreshments if the guesthouse provides dining services, managing kitchen cleanliness and food safety standards, coordinating catering for events or meetings, and accommodating dietary requirements.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Facility Executive (Mumbai)
🏢 JLL
📍 Mumbai