JOB DESCRIPTION

Position Title: Sales Manager

Major Job Functions

- Promote and sell company products and services to achieve assigned sales targets.
- Generate leads, follow up on inquiries, and convert prospects into customers.
- Build and maintain strong relationships with recent and existing customers.
- Understand customer needs and provide appropriate product or service solutions.
- Identify new business opportunities, referral sources, and potential markets.
- Conduct field visits, presentations, and product demonstrations as required
- Prepare quotations, process orders, and ensure accurate documentation.
- Coordinate with internal teams for timely delivery and service support.
- Negotiate pricing and terms within approved guidelines.
- Close sales in a professional and ethical manner
- Ensure customer satisfaction through follow-up and issue resolution.
- Coordinate service requests and handle basic customer complaints.
- Maintain daily sales records, customer data, and activity reports.
- Submit periodic sales performance reports to management.
- Monitor individual performance against targets and take corrective actions.
- Participate in sales reviews and strategy meetings.
- Adhere to company policies, ethical sales practices, and regulatory requirements.
- Maintain confidentiality of company and customer information.
- Work collaboratively with sales, marketing, and operations teams.
- Participate in training programs to improve product knowledge and sales skills.

Competencies Required

- Knowledge, skills and abilities required for performance of duties:
- Understanding of sales processes, lead generation, and customer acquisition techniques.




- Knowledge of basic marketing concepts and market dynamics.
- Awareness of customer relationship management (CRM) practices.
- Understanding of negotiation principles and closing techniques.
- Knowledge of documentation, invoicing, and order processing procedures.
- Awareness of ethical sales practices and compliance requirements.
- Basic knowledge of competitor products and market trends.
- Strong communication and presentation skills.
- Effective negotiation and persuasion skills.
- Customer handling and relationship-building skills.
- Ability to identify customer needs and recommend suitable solutions.
- Time management and organizational skills to meet sales targets.
- Proficiency in basic computer applications (MS Office, CRM systems).
- Problem-solving and objection-handling skills.
- Report writing and record-keeping skills.
- Ability to achieve sales targets and work under pressure.
- Ability to work independently as well as in a team environment.
- Ability to plan sales activities and prioritize tasks effectively.
- Ability to adapt sales strategies based on customer and market needs.
- Ability to build long-term customer relationships.
- Ability to follow company policies, procedures, and ethical standards.
- Ability to learn product knowledge and sales techniques continuously.




- Ability to travel for field sales and manage flexible work schedules, if required

Qualifications & Experience:

Graduate in any discipline (preferred).

1–3 years of experience in Sales.

Experience in hearing aid or medical services will be an added advantage

Responsibilities:

- Achieve assigned sales targets through effective promotion and selling of company products and services.
- Identify and develop new customers while maintaining strong relationships with existing clients.
- Understand customer requirements and recommend suitable products or solutions.
- Conduct field visits, sales calls, presentations, and product demonstrations as required.
- Prepare and present quotations, proposals, and sales-related documentation accurately.
- Negotiate prices and terms within approved company guidelines.
- Close sales and ensure timely order processing and delivery coordination.
- Provide after-sales support and follow up to ensure customer satisfaction.
- Handle customer queries, feedback, and basic complaints in a professional manner.
- Maintain accurate records of sales activities, leads, and customer information.
- Submit daily, weekly, and monthly sales reports to management.
- Monitor market trends and competitor activities and share insights with the team.
- Adhere to company policies, ethical sales practices, and confidentiality requirements.
- Coordinate with internal teams such as marketing, service, and accounts for smooth operations.
- Participate in sales meetings, training programs, and performance reviews.

Job Type: Permanent

Pay: From ₹35,000.00 per month

Work Location: In person

📌 Sales & Marketing Manager (India)
🏢 Priority Hearing
📍 India